Privacy Policy

This Policy describes how the Apricot Capital DIFC application may collect, use and share information from or about you and explains how the information may be shared or used.

   Agreement to Policy

By using the application you consent to this Policy which includes your consent to disclose and use information about you in the manner detailed in this Policy.

Please read it carefully as this policy is legally binding on you when you use Apricot Capital DIFC services. If you do not agree with this Privacy policy, you should immediately refrain from using our website and/or services.

We respect your privacy, protect and process your Personal data in accordance with the rules of the DIFC Law on Data Protection.

   Information that we collect

We collect the following personal data:

• Identity data includes full name or its parts, username or similar identifier, marital status, title, date and place of birth, nationality, tax number, gender, information from your identity document(s), employment status and related information, and your pictures/pictures of your identity (including biometric information such as a visual image of your face) or another document
  (s) we may request from time to time.
• Contact dataincludes billing address, residential address, email address and telephone number.
• Screening dataincludes close connections, political background and information pertaining to sanctions and adverse media.
• Economic and appropriateness datainclude employment status, annual income source of income, the current value of wealth, annual, investment plans, investment objectives, trading experience, and level of education.
• Financial dataincludes bank account and payment card details.
• Transaction dataincludes details about payments to and from you in relation to our services.
• Technical dataincludes internet protocol (IP) address, your login data, browser type, and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Services.
• Profile dataincludes your username and password, your interests, preferences, feedback, and survey responses.
• Usage dataincludes information about how you access our Services and use our Services, including user sessions (screen) recordings in some cases.

    Why do you have to give us your personal data?

Above all, we are collecting your information to fulfill the commitments under the General Terms and Conditions for the Provision of services entered with you, to fulfill the legal obligations that are binding on us, and to pursue our legitimate interests. In these cases, it is necessary for us to obtain certain information for the purposes involved, so that failure to provide such information may endanger the commencement of or provision of services to you. If the data is not required, but its submission could help to improve our services provided to you, we will indicate that the provision of data is voluntary.

      How We Use Your Information

We may only use your personal data if there is a lawful basis such as:

• performance of a contract: we will require your personal data to be able to offer you the Services in accordance with the contract terms between you and us;
• compliance with a legal obligation: due to the nature of the Services we provide, the laws applicable to our activities require us to collect and store certain data about you;
• legitimate interests: sometimes we rely on our legitimate interests to process your data (e.g. to improve our Services).

We may use your personal data for the following purposes:

• To create your account
• To verify your identity, carry out checks that we are required to conduct by applicable laws and regulations, including: “know your customer” (KYC), anti-money laundering, fraud, sanctions, politically exposed person (PEP) and liveness checks and perform client risk categorization
• To obtain and assess economic profile and appropriateness information and categorize you according to applicable regulations
• To provide our services and process transactions including payments, fees and charges.
• To monitor your transactions for the purposes of compliance with our regulations, including Anti-Money Laundering regulations.
• To provide customer support
• To send you service notifications related to your use of the Services
• To record and store communication with you
• To send you updates and marketing communication as well as to deliver relevant content to you, including ads, suggestions, personalized offers and recommendations
• To perform data analytics with respect to our Services for improvement purposes
• To manage and protect our business and website including system maintenance
• To help us improve our Services by completing a survey, feedback, or review

     Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is entirely secure.

    Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

    Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page indicates when the latest revisions were made. We encourage you to review this Privacy Policy periodically.

    Disclosure of Information

We may share your personal information with third parties under the following circumstances:

1. To comply with legal obligations (e.g., provide data to UAE Financial Intelligence Unit, Dubai Financial Services Authority, Central Bank of the UAE).
2. With service providers and business partners who assist us in operating our Website and providing our services (e.g., outsourcing accountants, auditors, financial management and legal advisers, IT infrastructure services providers, companies that carry out KYC/AML database checks and fraud database checks, customer support services providers, other persons connected with the provision of our services).
3. In connection with a merger, acquisition, or sale of all or a portion of our assets.

    User Rights

You have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.
• Correction: You may update or correct your personal information.
• Deletion: You may request the deletion of your account and personal data
• Opt-out: You can opt-out of receiving marketing emails or disable certain data collection practices (e.g., cookies).
• Right to Lodge a Complaint: If you believe that your privacy rights have been violated, you have the right to lodge a complaint with the appropriate data protection authority or supervisory authority in your jurisdiction.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at

email: info@apricotcapital.ae

or

phone:  +971 (0) 4 273 4482

Adress:  Office 1010 – Level 10, Index Tower

P.O. Box 507412

Dubai International Financial Centre (DIFC)
Dubai, United Arab Emirates